Care • Support • IndependenceLet’s talk about care   01753 944665
For councils and care professionals

Your professional referral guide

The service information and initial referral details you need, in one place.

An initial overview for professional enquiries

Use this guide to prepare a non-identifying enquiry. We consider each proposed package against the person’s needs, staff skills, location and current capacity.

ServicesHome care, live-in care and community outreach support.
Adults supportedOlder people and adults with a range of support needs, including learning disabilities, autism and mental health needs. Suitability is individually assessed.
Enquiry areasSlough, West Berkshire, Wokingham, Windsor & Maidenhead and Buckinghamshire. Coverage and staffing are confirmed for each package.
Initial contactAyub Dirsche, Operations Manager
01753 944665
referral@nannycarelimited.co.uk
CQC informationRegistered to provide personal care. Current published overall rating: Requires improvement. Report published 23 November 2022. Read our provider improvement update and CQC profile.
Wokingham CouncilApproved provider.

What to include in a first enquiry

  1. Service and location

    The type of support and postcode area, without the person’s name or full address.

  2. Proposed arrangements

    Visit frequency, indicative hours, live-in requirements or whether two workers may be needed.

  3. Timing and requirements

    Desired start date, urgency and a broad, non-identifying outline of the skills or support required.

  4. Professional contact details

    Your name, organisation, email address or telephone number, and the best way to contact you.

Before a package starts

We agree a suitable route for referral documents and detailed care information, consider assessment and staffing, and confirm acceptance, costs, funding and start arrangements. For urgent enquiries, call 01753 944665. This guide does not guarantee availability or a start date.

Call 01753 944665Request an assessment ↗
Nanny Care Services Ltd

Enquire about your care

Prepare a short enquiry, then review and send it using your email service. This form does not send anything automatically.

For referrals, please leave out client names, medical details and care documents. We will agree a suitable channel for detailed information.

Choose your email service, or copy the enquiry into any email account and send it to referral@nannycarelimited.co.uk. You review and send the email yourself.

Or call 01753 944665

Preview your email draft